Terms & Conditions

Returns Policy

If the goods you receive are faulty, we will replace those goods if they are returned to our store within 30 days of purchase. Reimbursement for shipping expenses will be up to the value of the original quoted shipping cost.

After 30 days, returns and refunds are subject to manufacturers warranty.


The privacy of our customer data, orders and credit cards are important to us. We will not disclose or sell your customer data to any third party. We will only send you email newsletters if you explicitly opt in.

Delivery Times

Please allow up to 3 days for dispatch of your order,  if you require your item quicker please contact us directly and we will try to accommodate your request.


Payment options

When booking your event decorations with us you have some options regarding payment.  You are able to pay in full at time of booking. 
We accept Cash, Eft-pos, Visa & Mastercard.

We can also set up a layby payment system for you to make regular smaller payments instead of one lump sum We don't charge extra for this option.

25% deposit is required to secure your booking and  payment must be received in full 7 days before your function.  This ensures that we have sufficient time to ensure all items are available and ready for your big day.

Our staff are available to assist with providing a final quotation, and setting up these payment options.

Don't forget about our package Deals to save you money